Data Deletion Instructions

Last updated: 27 September 2026

You can remove SMFlow's access to your Meta (Facebook) data and have the data we hold deleted at any time. Choose whichever option suits you.

Option 1: Disconnect inside SMFlow

1. Sign in at smflow.online.
2. Open Traffic Channels and edit the Meta channel.
3. Next to the ad account, click Disconnect.

The ad account's access token is deleted immediately and no further data is read from Meta.

Option 2: Remove the app from Facebook

1. On Facebook, go to Settings & privacy → Settings → Business Integrations (or Apps and Websites).
2. Find SMFlow and click Remove.

This revokes our access token at Meta, so the Service can no longer read your data.

Option 3: Ask us to delete everything

Email contact@smithmediaadvertising.com with the subject "Data deletion request" and include the email address of your SMFlow account, or the Meta ad account ID(s) concerned.

We will confirm receipt, verify the request, and within 30 days permanently delete:

• all Meta access tokens linked to you or those ad accounts;
• the ad account details, campaign structure and cost data imported from Meta;
• your account and personal data, if you ask us to close your account.

We will email you when deletion is complete. We may keep limited records only where the law requires it, for example invoices.

See our Privacy Policy for more on how we handle data.